Shipping Information

As we are primarily a design and research studio, please note that it can take up to a week for your order to be dispatched. Please also check this page for any shutdown periods when we are unable to ship orders.

New Zealand Shipping

Our domestic shipping rates are automatically calculated at checkout.

All orders are shipped with NZ Post and are fully traceable on their website. You can manage all aspects of your delivery (redirect, add delivery instructions & add authority to leave) on the NZ Post website.


For any orders that contain a pre-order item, please note that your full order will be shipped out together. This is to both save on shipping costs and to be as economical as we can.

International Shipping

All orders are shipped with NZ Post and are fully traceable on their website (depending on shipping option).

If you do not see a shipping option to your country, please get in touch with us with your address and the items you would like, and we can provide a shipping estimate for your order.


If you have any questions regarding shipping rates, delivery timeframes, or if you need assistance in tracking your order, please email us at We aim to respond to any enquiries within 1-2 working days.

Order Collection

For customers based in Auckland, there is an option to collect your order from the Good Health Design studio during normal working hours – by appointment only. We are based in WE302, Level 3, WE Building, AUT City Campus, 27 St Paul Street, Auckland, New Zealand. Please note there is limited street parking in this area.

Please use the code 'AUTCOLLECT' at check out to remove shipping costs and get in touch with us to arrange collection.